Survey Says: Constructive ways to Collect, Evaluate, and Implement Change Based on Parent Feedback.
Do you consider the parents of your preschool, day care center, or after school program to be enemies or allies? Have you ever even thought about it? Maybe you have some of each. The ultimate goal is to make them all allies.
Going to war with a challenging parent is a battle you will never win. Yet, how do you win over the tough ones? Proactively ask them for feedback. That’s it.
Provide all parents, (especially the challenging ones) an opportunity for feedback on a regular basis. At the end of the day, we all want to be heard. If you regularly take time to listen and then make and execute an action plan, you can have a winning ally in each of your parents.
Why Is Parent Feedback So Important?
If you are a parent, your children are your pride and joy. Most of what you do is to provide for your children and raise them the best you can. Their health is a priority. Their education is a priority. Their happiness is a priority. Their safety is a priority. The list goes on and on. So when working parents enroll their children in child care, they are trusting this facility and those who work in it to take care of the most precious thing they have.
That’s a lot of responsibility for a child care center, and even the best centers always have room for improvement.
Partnering with parents and seeing them as an ally is vital to any center’s success. Allies work with you, not against you. They have your back during times of need or struggle. Thus, this partnership requires regular back and forth communication. The easiest way to encourage that is through surveys, newsletters, and informal conferences when time permits. Understanding areas that your center’s parents value and ensuring that you meet their standards today will save you a lot of unnecessary battles down the road.
Step 1: Collecting Parent Feedback
Keep Your Parent Feedback Surveys Short & Simple
Step 2: Compile & Analyze Parent Feedback Responses
Step 3: Plan & Communicate Changes To Staff & Parents Alike
Free White Paper:
Best Practices For Managing Difficult Parents
Learn how to handle tough conversations about a child’s
behavior, build healthy relationships, and avoid unpleasant
interactions with even the most difficult-to-please parents.
Recent Articles from Prime:
Prime Child Care 3.0
Prime Child Care version 3.0 has been released, and with it come a whole host of new features. Here are some of the highlights… Completely new interface Global search Module home pages Module search Important info at a glance Tools
Comprehensive Guide to Choosing the Best Childcare Management Software
When shopping around for childcare management software, there are a dizzying number of factors to consider: price point, capabilities, and customer support to name a few.
Check out this comprehensive guide to help you find the best childcare management software for you. … Read More
7 Top Digital Marketing Strategies for Daycares
How do you get parents to choose your daycare? Are you struggling to increase your enrollment numbers? If so, implement our top digital marketing strategies today! … Read More
9 Classroom Ideas to be Thankful for This November
Interactive activities and entertaining lesson plans are fun for kids and can provide numerous benefits for their learning, physical well-being, and social and behavioral skills. Here are exciting classroom ideas for November! … Read More
Staff Interview Questions
As you look to hire new employees for your childcare center, coming up with interview questions can be a struggle. We’ve compiled this free batch of thorough questions to help you get to know your childcare staff candidates, all right at your fingertips.